Frequently Asked Questions
*Why Choose My Art Studio?
Dedicated to providing children with a high-quality art education, we have developed a curriculum that focuses on learning through creativity. The lessons we provide are set in a cosy and fun-filled environment that allows children to develop into confident and creative learners, expressive individuals with essential life skills. Our goal is to keep class sizes small so that each child can reach his or her highest artistic potential.
*How do I register for my trial class?
Follow these simple steps!
1.) You may click on the Book a Trial button located on our home page.
2.) If you would like to make a booking, drop us a WhatsApp or call us at 9636 6569, and we will schedule you into the specified time slot.
3.) Alternatively, you may walk-in our studio to arrange a trial with us and clear your queries if you have any.
*What are the class settings?
We keep our classes small (1 teacher to 6-8 students) to ensure that personal guidance is given to each student. Students are strongly encouraged to attend regular lessons. Programmes are personalized according to age and ability.
All classes will start on time and we encourage our students to be punctual to avoid missing out on lesson time.
For younger students that is not toilet trained yet, parents/guardians are required to change their child’s diapers before commencement of class to minimize disruption during the class and missing out on the lesson.
Diaper changing and disposal is strictly not allowed in the studio for hygiene purposes.
*Is it possible for me to remain in the classroom with my child?
All classes are drop-off classes, without parent accompaniment, to ensure students stay focused. This allows the student to adjust and adapt to his/her new environment, communicating with his/her peers and teachers. For children between 2.5-5 years old, we recommend you for a trial first to ensure he/she will be able to suit with the course.
Does my child draw/paint everything on his/her own?
Our objective is to teach, guide and inspire students during the course. Drawing, colouring, and painting are fully done by the students. At times, teachers need to show painting techniques, proportion of the objects or demo how to correct mistakes, in such instances, teacher may have to ‘touch’ the student’s painting to provide guidance. We also use dotted techniques to assist pre-schoolers to draw the correct shapes of the objects. We do not touch up students’ artwork just to beautify or assist in the completion.
If you have any queries on your child’s artwork, you can approach the teachers after the class or drop us a message in Whatsapp and we will get the teacher to get in touch with you.
What is the reason why my child cannot draw/paint well at home?
For the Creative (CA) program, the students are taught step by step instructions on the drawing and painting. They are reminded and guided by the teachers during the class. We assist in their handling of materials, provide them insights on the choice of colours and inspire their creativity. Not all young students can replicate the same standard of artwork independently at home. However, we strongly encourage the students to remember the learning objectives for each lesson.
Through time and practice, they will gain confidence to express themselves and create artworks based on the extensive themes and technical skills they received in the class.
How many lessons are needed to complete an artwork in the Creative/Specialised/Adult classes?
CA (Creative Class): A 10 session-based programme whereby students are involved in a 1 to 2 weeks project, based on various age-appropriate theme and styles given. The students get to engage with a wide range of mediums/materials including drawing, clay sculpture, printmaking, mixed media, and painting. This programme is available for children from as young as 2.5 years old to 16 years old with each age group having a tailored curriculum designed by our qualified and dedicated teachers.
Young Prodigy (YP): A 10 session-based programme whereby students are involved in a 2 to 3 weeks project, based on the topics covered. A semi-intense course where process and techniques are a top priority before achieving their final piece. This program is for children age 8 years old to 16 years old.
Colour Palette (CP): A 10 session-based programme whereby students are involved solely paintings, in a 2 to 3-weeks project. This will allow students to expand their ideas on the relevant painting topic/techniques for the week, followed by some brainstorming of ideas. This program for children age 8 years old to 16 years old.
Let’s Draw (LD): A 10 session-based programme whereby students use charcoal, pencil, pastel, and colour pencil to create drawn artworks using various skills and techniques. The students engage in drawing from observation, images/photographs, and imagination, and focus on multiple age-appropriate sketching/drawing artists. This program for children age 5 years old to 8 years old.
Adults Lessons: This may be 1 on 1 or in a group setting whereby adults of all skill levels will enjoy fun and challenging painting and drawing classes led by qualified and dedicated teachers. Ignite your passion for creativity or take your painting and drawing to the next level. We have individual session or package of 4 sessions or 8 sessions to suit your needs.
How do I enrol?
All enrolments are to be done online via our website. We will get back to you within 3 working days upon receiving your enrolment request.
Once class availability has been confirmed, payment for classes must be made within 3 working days. Delays may result in giving up the place to another student.
How do I withdraw?
A minimum one-month or four lessons withdrawal notice is required for the refund of the deposit. This is applicable for all programmes except for Trial Classes, Workshops and Short program.
All withdrawal requests will be submitted via email to firstname.lastname@example.org.
Withdrawals that do not meet the minimum one-month notice requirement will have their deposit forfeited.
There will be no fee refunds for withdrawals from any Trial Classes, Workshops and Short program.
How do I schedule a make-up class if I miss my weekly lesson?
Student is to call, whatsapp or email at least 24 hours in advance to inform us in advance if he/she is unable to attend lesson. Classes cannot be refunded or pro-rated or transferred to a new term. It is Parent’s responsibility to schedule a makeup class at the time of cancelling a class.
A make-up class for the same level can be scheduled within the same week (before or after missed class) at the next available alternative time slot. We seek your understanding to refrain from arranging for make-up class more than once in a term and that these arrangement(s) are made with the objective of optimizing the students’ class learning experience as a whole in mind.
There will be no replacement lessons for students who have exceeded their replacement entitlement, fail to give sufficient advance notice for absence and no show after booking of replacement lesson. My Art Studio will not be liable for replacement lessons for students who fail to attend classes for reasons beyond the company’s control i.e. force majeure.
Make-up class policy due to Covid-19 until further advise: Replacement class dates within 2 weeks from the date of missed classes instead of 1 week should your child or any of your child’s household members be affected or serving HRN.
In the event that the class is cancelled by My Art Studio with less than 24-hour notice, a make-up class for the same level can be rescheduled within the same month or term at the available timeslot(s).
What should I do if my kids would like to take a break?
All Request for enrolment suspension is review case by case subject to supporting reason. A Suspension form is to be completed and submitted to My Art Studio Admin staff at least one (1) month in advance. Lesson suspension is not permitted unless arrangement is made by the Student with My Art Studio to schedule make-up lessons for the number of lessons to be suspended and that these arrangement(s) are made with the objective of optimizing the students’ class learning experience as a whole in mind.
When do I need to pay my term fees?
All fees paid are strictly non-refundable and non-transferable. Fees for each term must be paid two (2) weeks in advance before the start of the new term to confirm our child’s class slot for the following term. My Art Studio reserves the right to charge an administrative fee of S$20 for any late or dishonoured payments. Advanced notice allows us ample time to schedule teacher classes and plan lessons.
What is the payment process?
We are encouraging contactless payment. Therefore, we accept payment via Bank Transfer/ Paynow
Mode of payments
PayNow UEN No: 201002820W or Scan QR Code
Bank Transfer: UOB Account No: 264 305 3991
Please screenshot the payment advice and send via Whatsapp. An e-receipt will only be issue upon confirmation from our bank that fund has been credited to My Art Studio bank account.
What should I do to confirm my seat for the workshop?
As the seats for the workshops are limited, participants will need to make payment within 24 hours after receiving the payment advice/invoice email to you to confirm your seat. Kindly note that the ticket to the workshop is not refundable, cannot be rescheduled but transferable (by giving us 1 day notice).
Art Jam: What is it, and how is it different from regular classes?
Art Jam sessions are can be both lightly-guided or unguided. We provide you with all the materials and tools needed to complete your acrylic painting between 2.5-hours to 3-hours. For participants younger than 12 years, parent has to accompany the child and you will need to top up for guidance. If you are looking for progressive structured learning in painting, you can join our weekly hobbyist classes.
How soon will I hear back from you after I called / sent a message?
Phone calls/whatsapp and emails will only be replied during studio working hours. Response may take up to 1-3 workdays.
For studio closure period, we will only be responding to emails and response may take up to 2-3 workdays.
Are there any other things I should remember when registering for the weekly classes?
All regular term student will be issued with their personal Art kit bags containing their art materials upon their first enrolment. For hygienic purpose, students are to bring this Art Kit every time for lessons. If they need to replace any of the Art Kit materials, they can buy them by approaching our helpful staffs or online.
We want to bring the best to our students
Therefore, My Art Studio reserves the right to restrict any students for inappropriate behaviour or class disruptions.
Safety guidelines and procedures for physical studio classes
What you need to do before Physical class?
- Check in with your child for signs of illness and update us if they cannot come
- If your child has a temperature above 37.3 degrees or higher, they should not go to class.
- Make sure your child does not have a sore throat or other signs of illness, like a cough, diarrhoea, severe headache, vomiting, or body aches
- If your child has had close contact to a COVID-19 case, they should not go to class. Follow guidance on what to do when someone has known exposure
We want to make it safe for you, thus our physical classes will follow strict safety protocol:
- Everyone wearing masks at all times and follow guidance at indicated (anyone entering the studio must wear a mask)
- Students must wash their hands with soap or sanitize upon entering the studio
- Checking temperature at the door
- Everyone wearing a mask during the entire time in the studio
- Bring your own water bottle and no eating in the Studio
We reserve the right to restrict any student/parent not following SAFETY GUIDELINES outlined above. If student starts coughing, sneezing and/or starts exhibiting any signs of illness in class parents must pick up student immediately upon request.
We reserve the right to move classes online due to health concerns (during pandemic) or unforeseen situation. There will be no refunds issued if we have to go online.